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Ordering & Delivery
Delivery
My order is late / where is my order?
My order has arrived damaged
Cancellations, Refunds & Amendments
I would like to cancel or postpone my order
Refund Policy
I would like to change my order
Returns Policy
Personalisation & Photo Uploads
Cake Card / Greetings Card Photo Upload Best Practices
Photo Cake Best Practices
Can I put a photo on baby sponges?
Can you do a gluten free / different flavour photo cake?
Photo Cake/Greetings Card/Cake Card Image sizes
Video Uploads
Placing an Order
Can I send to multiple addresses in one transaction?
When is the best time to place my order?
Can I Send multiple cake cards in one order?
My payment card doesn't work
Checkout & Payment
Where is the discount code box? / where do I put my discount?
I've been charged multiple times
Cant find an answer to your question?
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