How can we help?
Got questions? We’ve got answers, and yes, cake is still the main event.
Whether you’re wondering about delivery, allergens, gifting, subscriptions, or choosing the right bake, our Help & FAQs page is here to make things nice and easy. We’ve gathered the answers to the most common questions so you can spend less time searching and more time thinking about the important stuff, like which cake to order first.
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Ordering & Delivery
Everything related to placing your order and receiving it.
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Product
From storage info to where to find allergen information, this section is all about our products.
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Sponge Club
For all things Sponge Club, from monthly perk announcements to payment information.
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Miscellaneous
For all the little things that don't quite fit into the other sections.