Sponge Help > Ordering & Delivery > I would like to cancel or postpone my order

I would like to cancel or postpone my order

Last updated 30/09/2025

Provided you have given us 48 hours notice (received during office hours, 9am-4pm Mon-Fri) from your chosen delivery day, and your order has not already been begun processing, we are happy to cancel or postpone your order free of charge.

Just get in touch using the link below and let us know the details.

Cant find an answer to your question?

Get in touch